Medical Receptionist

We are recruiting 5 Part-time Medical Receptionists working various part-time set hours to join our wonderful Reception Team. Working Hours: 30 Hours 20.

5 Hours 19 Hours 18 Hours 16. 5 Hours Check out the supporting documents section for each working hours plan.

You will be part of a large team that supports the clinical staff by signposting patients to the right service that meets their needs. Your day will be varied from greeting patients at the reception desk, answering queries, handling telephone calls in our call centre, working alongside the GPs processing requests for appointments and signposting patients to a range of services, no two days will be the same.

Whilst full training will be given, ideally you will have previously worked in a customer service role or a role dealing with the general public. You will also need to be computer literate and have good keyboard skills.

This is a highly emotive role in a fast paced environment, and therefore requires someone who can demonstrate empathy, compassion and patience. You will be supported by a team of supervisors, and can expect a full training package.

We do not operate at weekends and bank holidays. As part of the reception team, after a period of training, you will have gained a unique set of skills enabling you to fulfil the role, which will include (see job description for the full requirements of the role) Telephone: Supporting patients and signposting to theappropriate clinician/organisation.