Team Administrator
- Employer
- Pennine Care NHS FT
- Location
- Ashton-Under-Lyne, OL6 7SR
- Contract
- Secondment
- Posted
- 6 October 2026
- Closing date
- 20 October 2026
Role overview
Open to current NHS employee's only. Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.
An opportunity has arisen for a full time member of staff to join the NHS Talking Therapies Tameside & Glossop Administration Team. We are looking to employ a motivated and enthusiastic individual to join our fast paced Talking Therapies team from Monday to Friday.
You will contribute to the general day to day running of the service by taking calls, covering reception, processing referrals and ensuring patients are seen in a timely manner in order to receive the best patient care possible. The Admin team is a high functioning, close working team which is reliant on team work and good communication skills.
Previous experience of a busy office, multitasking, along with an ability to work under pressure, unsupervised and using your own initiative are essential. To provide efficient and effective administration support to the wider Talking Therapies Team in line with the Trust values of kindness, fairness, ingenuity and determination.
Deal with enquiries from service uses, relatives, professionals and members of the public. Undertake the administration of all referrals received by the Service and provide administrative support to the clinicians within the team.
To ensure high standards are maintained at all times and that work is produced effectively and efficiently in accordance with the Trust's policies and procedures. Accessing and inputting to clinical reporting systems - Pcmis.
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To undertake any other reasonable duties appropriate to the role. To undertake the comprehensive administration of all referrals received into the team.
To ensure that all relevant referral information is recorded on PCMIS and other relevant information systems and be responsible for the security of the information contained within these systems. To collate all relevant available information to enable the effective triage of referrals received by the team.
To take referrals and process from a range of multi-disciplinary professionals and agencies, service users and members of the public and provide practitioners with sufficient information in order to prioritise risk. To carry out general clerical duties including information gathering, dealing with internal and external post and photocopying documents.
Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative. To manage the appointments system for the team in line with clinic times and the off duty rota.
To order and maintain sufficient levels of stationery and supplies for the team. To deal with telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.