Administration Assistant

Employer
The Royal Marsden NHS Foundation Trust
Location
Sutton, SM2 5PT
Contract
Permanent
Posted
29 September 2026
Closing date
13 October 2026
Original vacancy on NHS Jobs
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Role overview

We have an exciting opportunity for an experienced Administration Assistant to join the busy Administration Team of the Cancer Genetics Unit at The Royal Marsden in Sutton. Working flexibly in our small, friendly team of ten, the ability to prioritise and organise a busy workload while dealing with queries from clinicians and patients is essential.

This is a full-time permanent post and the successful applicant will have good communication skills and be confident communicating within a multi-disciplinary team and with patients. Acting as the first point of contact into the Department, excellent telephone skills are essential.

Applicants are expected to be IT literate with excellent keyboard skills and to be comfortable monitoring multiple email inboxes. Applicants are also expected to be able to very much work as part of a Team.

Please use your supporting statement to clearly evidence how your experience meets the essential criteria for this post. If AI tools are used, please detail the type.

Support and training will be provided for the right candidate and all team members are encouraged to continue their professional development. To undertake a range of clerical & administration duties within the Cancer Genetics Unit in a sensitive and polite manner whilst providing a comprehensive & efficient clerical service to patients and clinical staff within the Trust.

For further information please refer to the job description and personal specification To answer all telephone calls into the Unit from both NHS & private patients and professional staff in a helpful, professional and courteous manner and to ensure all calls are dealt with politely and efficiently and rerouted where appropriate. Deal with departmental correspondence in an efficient, timely and appropriate manner, printing & posting correspondence, collecting and distributing incoming and outgoing mail and to monitor generic email inboxes, as well as own email inboxes.

Show full NHS role information

To receive and send email on behalf of the Teams/Service. To take appropriate messages, recording details accurately.

To use initiative to deal with queries/problems from NHS & private patients before informing the Line Manager. Provide clerical support for NHS & private Clinics.

To assist with preparation of all necessary NHS & private Clinic documents ahead of Clinics. To provide a scanning & uploading service for all documents and ensure they are accurately recorded.

Core Behaviours for Administrative Staff. Act with honesty and integrity at all times.

Demonstrate respect for others and value diversity.

This overview is taken from the public NHS Jobs advert. Check the original advert for the complete role information, person specification and application requirements.
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