Receptionist / Administrator

Do you want to make a difference? Are you committed, caring, willing to learn, dedicated and have great attention for detail?

We are looking for a motivated admin person with above average computer abilities and great interpersonal skills to join Northwick Park Cardiology team. You must be proficient in the use of Excel, Outlook and Word and confident in the use of computer databases and booking systems as you shall be booking follow-up appointments for patients, or discharging them, as well as maintaining patient, RTT and appointment data.

The role is essential for the accurate capture of clinical activity data and requires a person with the flexibility, adaptability and focus to meet competing priorities and changing working practices. Work as part of the Cardiology Department multi-disciplinary team, providing an efficient administrative and reception service Record all outpatient attendances (cashing-up) on the Patient Access System Book follow-up appointments, discharge back to the GP and/or add to waiting lists File documents according to Information Governance policy Communicate with patients, visitors and staff in a professional and courteous manner Communicate effectively using all available forms of communication Maintain an uncluttered and tidy reception area Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces Support the Managers and Supervisors in developing a patient focused service To view the main responsibility, please see the attached the Job Description and Person Specification