Medical Administrator

The Medical Administrator is responsible for providing comprehensive administrative support to the clinical and non-clinical teams within the GP practice. The post holder will ensure the accurate processing of patient information, maintain electronic medical records using SystmOne, and contribute to the efficient day-to-day running of the practice while delivering excellent patient care and customer service.

Summarisation of electronic/Lloyd George patient record when received into the practice Entering of clinical information with relevant read coding onto patient records in SystmOne Scanning and read coding of patient clinical information Workflow to appropriate clinician Processing of SystmOne generated tasks such as Out of Hours reports, patient records to be merged etc. Processing of patient requests for online access to their detailed coded/full patient record to include redaction as necessary Dealing with electronic results Register new patients and process deductions in accordance with NHS guidelines. Maintain accurate and up-to-date patient records within SystmOne.

Process changes to patient demographics and ensure records are updated promptly. Manage incoming and outgoing correspondence, including letters, emails and NHS communications.

Scan, code and file clinical correspondence onto patient records using SystmOne. Handle requests for medical records in accordance with GDPR and NHS regulations.

Process subject access requests and ensure confidentiality is maintained at all times. Use SystmOne effectively to manage patient records and administrative workflows.

Code clinical information from hospital letters and other healthcare communications as directed. Process tasks and workflow items in a timely manner.