Receptionist

Want to make a real difference and have a truly rewarding career? JoinNHS Wales Shared Services Partnership (NWSSP)and be part of a team that values collaboration, innovation, and continuous learning.

We are looking for an enthusiastic, committed and friendly individual to join our Corporate Services team, as a Receptionist, at Matrix House, Swansea. This is a key role in ensuring the smooth running of our reception and front of house services.

The successful candidate will be responsible for providing clerical assistance to the Finance and Corporate Services Directorate and provide a friendly, efficient and professional reception service, including, but not limited to, customer service, administrative tasks and communication tasks. Welsh language skills are essential for this Receptionist role.

Applicants must have Welsh speaking and listening skills at Level 3 (Intermediate/B1 CEFR). This means being able to communicate confidently in routine workplace situations, including welcoming visitors, answering and transferring telephone calls, taking and passing on messages, and responding to straightforward enquiries in Welsh.

Act as the first point of contact for staff, visitors, and contractors. Manage a busy reception area, switchboard and deliveries.

Maintain accurate records and stock control systems, for example, stationery items. Co-ordinate meeting room bookings and visitor access.