Receptionist

Cobbs Garden Surgery is seeking a friendly and organised receptionist to join our busy GP practice team on a part-time basis, for 18 hours a week. The successful candidate will be the first point of contact for patients and visitors, providing excellent customer service while supporting the smooth day-to-day running of the practice.

Welcome patients and visitors in a courteous and professional manner. Answer incoming telephone calls and deal with enquiries efficiently.

Book, amend, and cancel patient appointments. Signpost prescription requests in line with practice procedures.

Register new patients and update patient records accurately. Manage incoming and outgoing correspondence.

Liaise with GPs, nurses, and other healthcare professionals as required. Maintain patient confidentiality at all times.

Assist with administrative duties to support the practice team. Ensure the reception area remains tidy and welcoming.