Practice Receptionist

Job Title Practice Administrator /Receptionist Contract Type Permanent - Part time and Full time Remuneration £ 14. 80 per hour Hours of work Fulltime (37.

5 hours per week Monday to Friday) Responsible to Reception Manager Accountable to Operations Manager Location Charlton House Medical centre N17 6SB Interview Date 29th September 2026 Budgetary responsibility ? No Line Management Responsibility ?

No Pay Grade 1 Welcome Patients and visitors to the practice Assist Patients on the phone, electronically and in person Help to maintain the safety and comfort of patients Maintain records of appointments, financial transactions, and other administrative duties Keep Patient records accurate and up to date Take part in recalls for patient health checks Maintain skills and undertake such training and development as may from time-to- time be required to maintain personal competency Greet Patients in person, working to put them at ease and giving any explanations within your competency Signpost Patients to the correct service to ensure that they receive the right care first time Make and change appointments as required Work with the Practice information recording systems and computer systems in maintaining clinical records Handle payments to the Practice by cash, card, cheque and bank transfer ensuring accurate records are maintained Report all significant events, including near misses for inclusion in the Practice Risk Register Practice the highest standards of confidentiality when dealing with all aspects of Patient Information Participate in the maintenance of the complaints system at the Practice and in resolving complaints to improve service