Ward Clerk
- Employer
- Imperial College Healthcare NHS Trust
- Location
- London, W2 1NY
- Contract
- Permanent
- Posted
- 14 September 2026
- Closing date
- 16 September 2026
Role overview
St Mary's Hospital London is part of Imperial NHS trust and is situated centrally next to Paddington station, which has excellent transport links to London and its surrounding areas. Almroth Wright is a gastrointestinal ward - 15 side rooms.
The Gastroenterology Ward is a specialized clinical area dedicated to the diagnosis, treatment, and management of patients with acute and chronic gastrointestinal conditions. The ward provides comprehensive care for individuals with disorders affecting the digestive system, including inflammatory bowel disease, gastrointestinal bleeding, and complex nutritional conditions.
Care is delivered by a multidisciplinary team of healthcare professionals who work collaboratively to provide high-quality, evidence-based, and patient-centered care, ensuring optimal clinical outcomes, patient safety, and support throughout the patient's treatment journey. As a Ward Clerk, you have a vital role in supporting the whole unit, as you are the first point of contact to welcome visitors to the ward and are responsible for answering queries and checking patients and visitors on/off the ward.
There are learning opportunities for the within the trust to equip you with the correct knowledge, skills and attitude to ensure you are competent and develop in your role. Promote a customer focused approach to receive patients and visitors to the ward, providing a courteous, responsive and effective first point of contact (in person and by telephone) for patients, carers and healthcare professionals, both internal and external to the Trust.
Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed and acceptable timescales, ensuring the ward manager is informed as relevant of any changes in working pattern. To train and develop new ward clerks and support staff who cover for annual leave, sharing good practice where possible.
To operate appropriate IT link systems to other health agencies and IT packages relevant to the clinical area. To handle medical records ensuring these are up to date with filing and reports,following Trust and unit procedures.
Show full NHS role information
To maintain an up to date ward bed state, and liaise with duty manager asappropriate. Use initiative and work without direct supervision, as well as to use relevant information technology to facilitate the performance of tasks.
Participate in annual appraisals and performance reviews. Identify personal development needs.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.