Team Administrator
- Employer
- Central and North West London NHS Foundation Trust
- Location
- London, W9 2NW
- Contract
- Fixed-Term
- Posted
- 10 September 2026
- Closing date
- 16 September 2026
Role overview
CNWL is looking to recruit a Band 4 Team administrator to join the QPP Westminster Mental Health Hub. This is a dynamic and innovative Community service offering assessment, treatment, and care planning for individuals with mental health problems.
It is a multi-disciplinary team. The post holder will be responsible for providing a full range of administrative support to the team.
This will range from managing general correspondence to data inputting of clinical activity on Trust database. The post-holder will be expected to work without immediate supervision to enable the team to carry out a range of clinical activity as quickly and effectively as is required.
The post holder will work closely with other administrative staff, sharing work where necessary and providing cover for break and leave purposes. The North Westminster Mental Health Hub, is a busy and essential service working with a diverse population in central London and we are looking for someone who is enthusiastic and skilled to join us.
The post holder will be responsible for providing a full range of secretarial and administrative support to the team. This will range from typing of medical and general correspondence, to data inputting of clinical activity on Trust databases.
Prepare and distribute documents by copy and audio typing correspondence. Direct contacts with patients and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer complex matters to relevant members of the medical team.
Show full NHS role information
To deal with outgoing and incoming correspondence, ensuring that incoming mail is distributed as quickly as possible. To arrange and service meetings, taking minutes as and when required.
To ensure that the quality of data entered onto System One is in line with procedures. To provide data and IT support to clinicians.
To undertake data-related pieces of work for the Directorate, as requested by senior members of staff or the Directorate's Business & Service Improvement Manager/Business Support Officer Participate in local induction of new employees to the team. Report all request for repairs through the Office Manager.
Please refer to the attached Job Description and Person Specification on this advert for further info. To be responsible for the day-to-day support of the office and, in conjunction with the Office Manager. participate in the development, implementation and maintenance of office practices and procedures.
To arrange transport and book outpatient appointments as necessary. To understand health and safety regulation and assist in maintaining a safe environment for patients and visitors to the department in accordance with Fire and Health and Safety procedures.
To take responsibility for ensuring that adequate stock levels of stationery and other clinical equipment are always maintained. To carry out a range of administrative tasks and to be able to provide cover for other administrative/secretarial staff as and when required.
Assist the team to carry out audits. Provide non-clinical advice and information, acting as patient advice and liaison officer