Administrator
- Employer
- Berkshire Healthcare Foundation Trust
- Location
- Bracknell, RG12 2UT
- Contract
- Permanent
- Posted
- 8 September 2026
- Closing date
- 15 September 2026
Role overview
The Common Point of Entry/ Gateway is the front door to mental health services across Berkshire. It is a predominately telephone-based service offering specialist mental health assessment and signposting to Primary, Secondary, and tertiary based mental health services in Berkshire.
We are primarily based in Bracknell, however, do offer face to assessment and liaise with associated Primary, statutory, and Secondary care services throughout Berkshire. We are innovative, stable and experienced team who offer high level of support with a good balance of home and office-based work.
The Team is committed to offering a good work/life balance with opportunities for personal and professional development. We currently have 1 Full-Time (37.
5 hours/week) and 1 Part-Time (30. 5 hours/week) The post holder will provide a high level of administrative support and maintain effective office processes and procedures in relation to routine and urgent referrals for the Common Point of Entry (CPE).
The Role of CPE administrator is set within a busy open plan office along with the ability to work remotely. The post holder will work under the direction and supervision of the Admin Manager and ensure good communication is maintained.
We are seeking a motivated and passionate individual who has the ability to work well within a team environment and be able to manage and prioritise workload, being able to work on their own initiative with minimal supervision, to meet deadlines and prevent delays for people accessing services to meet their health needs. In return we offer structured supervision, access to training and development as part of your own personal development programme.
Show full NHS role information
This is a friendly and supportive team environment within an organisation that truly makes a difference for people with mental health conditions, their families and carers. The 4 must haves for you to be considered for this role: Strong knowledge and understanding of the health and social care systems and operating frameworks.
Previous knowledge and experience of working in similar environment, with service users who have complex mental health needs. Effective and competent interpersonal, influencing, communication, observation and reporting skills.
Previous NHS experience in a similar role For further information about the role, please see attached job description and person specification. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process.
AI must not be used to provide misleading or false information during any stage of the application journey. In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years.
Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.
Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have.
Please don't hesitate to call: Jodi Howard on 07900 265055 or email: Jodi. Howard@berkshire.nhs.uk who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.