Team Administrator

Employer
Greater Manchester Mental Health NHS Foundation Trust
Location
manchester, M9 8GQ
Contract
Secondment
Posted
7 September 2026
Closing date
18 September 2026
Original vacancy on NHS Jobs
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Role overview

The Gateway Service is a referral management & triaging service. All new external referrals tothe GMH Trust will be received by the Gateway Service where the referrals will be logged priorto being directed to the appropriate services under the GMMH Service for management.

The Gateway Administrator will provide an efficient and effective administrative service with the Gateway Team. Carrying out all administrative tasks in relation to the Gateway role,answering telephone calls to GPs, various clinical staff and professionals, patients & relatives.

The Administrator will also carry out a variety of administrative tasks as directed by SeniorAdmin Manager Please note that this post is not eligible for a sponsorship. To support the processing of the referrals that are received by the Gateway team following established protocol To support system management: as you will be the first point of contact for external referrals into the trust.

Dealing efficiently, precisely and courteously with telephone callers & to provide telephone support to GPs, appropriate referrers, health care professionals, also patients and ensuring accurate data info is provided. To simultaneously and confidently use several software packages whilst speaking with all external referrers.

To support data quality and performance as part of the day-to-day role. To input referrals onto the Paris system also will use the Liquid logic system.

Staff benefits Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts

This overview is taken from the public NHS Jobs advert. Check the original advert for the complete role information, person specification and application requirements.
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