Ward Clerk
- Employer
- Cambridge University Hospital NHS Foundation Trust
- Location
- Cambridge, CB2 0QQ
- Contract
- Permanent
- Posted
- 26 August 2026
- Closing date
- 3 September 2026
Role overview
We are delighted to offer Ward Clerk opportunities for well-organised individuals to join the teams on the following areas. Ward G3 is a 27 bedded ward under general medicine speciality dedicated to caring for patients with general medical conditions with complex health needs.
We work closely with a fantastic multi-disciplinary team of doctors, nurses, physiotherapists occupational therapists and more, all focused on providing safe, compassionate and excellent care. Wards T2 - The Willows specialises in caring for patients at the end of their life.
This may be on The Willows or waiting for equipment or care at their preferred place of death. The willows is based on the CUH campus but separate from the main hospital.
For all areas, you must be able to work both independently and within a team. You will provide an efficient and effective administration service for the Ward.
You will need excellent communication skills and the ability to prioritise your workload and work well under pressure. You must be willing to learn, and work proactively on your own initiative.
You should have excellent verbal, written, IT and customer care skills with a good understanding and practical experience of Microsoft applications. You must be able to uphold our Values of Together, Safe, Kind, and Excellent at all times.
Show full NHS role information
Meet and receive patients, visitors and other members of staff to the ward in a polite, courteous and professional manner. Answer the telephone and relay accurate messages as appropriate.
Maintain effective communications between patients, their relatives and the team within the department. Liaise with all members of the multi professional team to ensure effective communications are maintained within the department and with other areas in the Trust.
Report complaints or concerns to the nurse in charge. Assist in the orientation of new staff to the ward within the ward clerk remit.
Be responsibility for ensuring that the privacy, dignity and confidentiality of patients, relatives and colleagues is respected at all times. Keeping Epic System up to date re capacity (admissions, discharges, transfers etc).
Being able to support grieving relatives and show compassion is a must Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment This vacancy will close at midnight on 3rd September 2026.
Interviews are due to be held on 15th September 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days.
We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces.
Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.