Receptionist/Administrator

We are seeking a friendly, professional, and organised GP Receptionist to join our busy practice team. The successful candidate will be the first point of contact for patients, providing excellent customer service while supporting the smooth running of the surgery.

Welcoming patients and visitors to the practice Managing incoming telephone calls and enquiries Booking, cancelling, and amending appointments Handling patient registrations and updating records Processing prescriptions and clinical correspondence Maintaining confidentiality and data protection standards Supporting clinicians and the wider practice team with administrative tasks To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.