Customer Service and Sales Administrator

Tiger Recruitment - Agency - Permanent • London

£28,000 - £30,000 per year

Customer Service & Sales AdministratorLocation: Chelsea, London - 5 days in officeType: Permanent, full timeStart: ASAPHours: 8:30am - 5pmSalary: Up to £30k (DOE)About the Company A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer-focused environment.Role Overview They are seeking a personable, detail-oriented, and solution-driven Customer Service & Sales Administrator. This role is both operational and client-facing, offering a mix of customer service, sales support, and day-to-day administration. It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business.What You'll Do - Manage daily enquiries via phone and email, providing fast and effective solutions - Deliver excellent customer service while identifying potential sales opportunities - Build and maintain strong relationships with existing clients to support long-term growth - Provide ongoing administrative support to your manager - Use Excel and internal systems to support sales activity and reporting Who You Are - Friendly, approachable, and solution-oriented - Experience within a customer service role (highly beneficial) - Comfortable learning new systems and processes - Strong at maintaining and developing client relationships - Detail-focused, organised, and conscientious - Confident communicator - both written and verbal - Comfortable dealing with a wide variety of people - Positive, proactive, and enthusiastic A fantastic opportunity for someone who loves client interaction and wants to grow within a creative Chelsea-based team.Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.