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Project Coordinator

More North East – Tyneside, Wearside & Northumberland jobs
Recruiter
Westray Recruitment Consultants Ltd
Location
Tyne And Wear
Salary
£30 - £29,500 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
22 October 2026
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Job description

Permanent Project Coordinator Opportunity!

Team Valley Location! Gateshead!

You will play a key role in ensuring customer projects run smoothly from initial handover through to completion. Working closely with customers, internal teams, installers, and suppliers, you will coordinate project schedules, monitor installation activity, manage project administration, and ensure customers receive clear and timely communication throughout their project journey. WHAT IS IN IT FOR YOU? Annual base Salary of £29,500 per annum 37.5-hour weeks! Monday to Friday working hours, 8.30pm-4.30pm. My client is very flexible, you can also work 8-4 or 9-5. Full time, permanent position from day one. 20 days leave + Bank holidays + Christmas off. This is an office-based role in Gateshead The best in training, upskilling and self-development Upwardly mobile business encountering consistent growth Permanent position from day one A clear voice within the business. THE BUSINESS Our client is a highly reputable home improvements business who continue to go from strength to strength. Due to continual growth, they seek to appoint an Project Coordinator on a permanent basis.

THE ROLE

Coordinate day-to-day project activities and maintain accurate project schedules.
Book and coordinate installation dates with customers, installers, and relevant internal teams.
Manage project timelines, milestones, appointments, and deadlines to support delivery on schedule.
Make customer introduction calls and provide regular updates throughout the project lifecycle.
Coordinate customer and installer communications, ensuring all parties are kept informed of progress and any changes.
Handle incoming customer enquiries and resolve issues promptly and professionally.
Liaise with internal teams, installers, suppliers, and customers to maintain effective communication and project progress.
Arrange, coordinate, and monitor remedial, snagging, or follow-up works as required.
Identify potential issues, delays, or diary conflicts and take appropriate action or escalate where necessary.
Prepare, maintain, and issue project documentation, records, and customer communications.
Ensure project information is accurate and kept up to date across relevant systems.

THE PERSON

Previous experience in a Project Coordinator, Project Support, Administration, Customer Service, Scheduling, or similar role.
Experience managing diaries, appointments, schedules, or workloads.
Ability to manage multiple projects, tasks, and priorities simultaneously.
A customer-focused approach with strong problem-solving skills.
Confident communicating with customers, colleagues, contractors, and suppliers.
Good IT skills and proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.

TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group

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