Customer Service Administrator

Recruiter
HR GO Recruitment
Location
Bridgwater
Salary
£25,500 - £26,500 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
13 October 2026
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Job description

We're recruiting a Customer Service Administrator to join our busy Customer Service team in Bridgwater

This is an office-based role where great service, clear communication, and attention to detail really matter-you'll be the kind of person who can adjust your approach to different customers and colleagues easily and keep things calm, friendly and efficient.

You'll be responsible for order processing (including logistics document preparation) and supporting invoicing, liaising with the external sales team, and dealing with queries via email, phone, face-to-face and MS Teams. You'll also cover colleagues during periods of absence, maintain filing and system updates, and support with general admin tasks as required. Occasional UK travel may be needed for training.

Working hours are Monday to Friday, with flexibility within 08:30-17:00. The role is 37.5 hours per week, however we're happy to consider 30 hours for the right person. Full on-site training, induction, health & safety support and PPE (where applicable) are provided.

Essential skills for the Customer Service Administrator

Excellent customer service skills and the ability to build rapport with a wide range of people
Outstanding communication skills (phone, email, face-to-face)
Strong attention to detail and good arithmetic
Team player, adaptable, and comfortable with change

Desirable

Customer service experience (ideally in a manufacturing/production environment)
MS Office (Excel, Word, Outlook)
Dangerous Goods legislation knowledge

Key details

Salary: 25,500- 26,500 DOE
Holidays: 5.6 weeks (28 days incl. Bank Holidays), prorated in year one
Probation: 6 months Minimum age: 18 due to chemicals on site
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