Wholesale Service Desk (Part Time - 19 hours)

Recruiter
Lorien
Location
Edinburgh
Contract
Contract
Work pattern
Part Time
First listed by Ontap
13 October 2026
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Job description

Customer Service Advisor / Service Desk

Are you passionate about delivering outstanding customer service? We're looking for organised, positive, and customer-focused individuals to join our Wholesale Service Desk team.

You'll handle customer queries via phone and email, provide professional support, update systems accurately, and work collaboratively to resolve issues efficiently. Strong communication skills, attention to detail, empathy, and the ability to remain calm under pressure are essential.

This role is part time, working 19 hour week on the following schedule.

Monday 10:30am - 5pm
Thursday 11am - 5pm
Friday 10:30am - 5pm

If you're eager to learn, enjoy problem-solving, and can prioritise tasks effectively while delivering excellent customer experiences, we'd love to hear from you.

Guidant, Carbon 60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.

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