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Automotive Service Administrator / Service Advisor

Recruiter
Red Sky Personnel Ltd
Location
West Drayton
Salary
£30,000 - £32,000 per year (Excellent Benefits)
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
13 October 2026
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Job description

Automotive Service Administrator / Service Advisor Leading Commercial Truck Co

Location: West Drayton Salary: £30,000 £32,000 per annum Hours: Monday to Friday, 08 00 Type: Permanent, Full-Time

Automotive Service Administrator / Service Advisor-The Role

We are recruiting for an experienced Automotive Service Administrator / Service Advisor to join an established Commercial Vehicle Dealership in West Drayton.

The successful candidate must have at least 2 years' recent automotive Service experience and be confident working in a busy Workshop environment.

HGV, commercial vehicle or truck experience is highly desirable, but not essential. Candidates from a strong automotive Service background who are looking to move into the commercial vehicle sector are encouraged to apply.

Automotive Service Administrator / Service Advisor -Key Responsibilities

Booking vehicles into the Workshop and managing service and repair appointments.
Creating and maintaining accurate job cards, job codes and customer records.
Managing workshop schedules and ensuring jobs progress efficiently.
Liaising with customers regarding repairs, costs, progress and completion times.
Working closely with Technicians, Parts and Workshop Management.
Preparing estimates and quotations where required.
Ensuring parts are ordered and available when required.
Processing completed job cards and raising invoices.
Supporting warranty and manufacturer administration.
Providing excellent customer service throughout the repair process.

Automotive Service Administrator / Service Advisor About You

Essential:

Minimum 2 years' recent automotive Service experience.
Previous experience as a Service Advisor, Service Administrator or Workshop Administrator.
Good understanding of automotive servicing and repair.
Strong administration and organisational skills.
Excellent communication and customer service skills.
Good IT skills and attention to detail.
Ability to work effectively in a busy Workshop environment.

Desirable:

HGV / Commercial Vehicle / Truck workshop experience.
Commercial vehicle dealership experience.
Warranty administration experience.

Automotive Service Administrator / Service Advisor -What's on Offer

£30,000 £32,000
Monday to Friday, 08 00
Permanent position
Established commercial vehicle dealership
Excellent opportunity to develop within the HGV / Commercial Vehicle sector

Apply Now

If you have recent automotive Service experience and are looking for your next opportunity, we would like to hear from you.

Commercial Vehicle / HGV experience is preferred, but automotive Service experience is essential.

Apply Now