Customer Service Advisor
- Recruiter
- Nuco Solutions Ltd
- Location
- Brentwood
- Salary
- £15 per hour
- Contract
- Permanent
- Work pattern
- Full Time
- First listed by Ontap
- 13 October 2026
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Job description
Location: Brentwood Salary: 15 per hour Job Type: Temporary to Permanent Hours: 40 hours per week Working Pattern: Office-based
Our client, an established electrical services company based in Brentwood, is looking for a friendly, organised and customer-focused Customer Service Advisor to join their team. This is a temp-to-perm opportunity, offering the chance to secure a permanent position following a successful temporary period.
Role and responsibilities
Answering incoming calls and responding to customer enquiries
Booking and arranging customer appointments
Liaising with engineers and internal teams
Updating customers on job progress and appointment times
Handling customer queries and resolving issues professionally
Taking accurate messages and ensuring information is passed to the relevant team
Updating internal systems and maintaining accurate customer records
Providing general administrative support where required
Requirements
Previous customer service or administration experience
Excellent communication and interpersonal skills
A professional and friendly telephone manner
Good organisational skills and attention to detail
The ability to remain calm and professional in a busy environment
Good IT skills and confidence using computer systems
A proactive and positive approach to work
Package
15 an hour
40 hours a week
Permanent position available
Long term opportunity with established business
Immediate start available