Depot Administrator

More Herefordshire jobs

Recruiter: Hough Green Garage Ltd
Location: Hereford
Salary: £13 per hour
Contract: Permanent
Work pattern: Full Time
First listed by Ontap: 13 October 2026

Apply Now

Find jobs near you

See current jobs within 20 miles

Job description

Depot Administrator

Location: Hereford

Salary: £13.00 per hour

Vacancy Type: Permanent, Full time

Additional Requirement: Occasional Saturday mornings

Hough Green Garage is a market leader in the provision of 24-hour Breakdown and Recovery Services, with over 40 years of industry experience. We operate 365 days a year, supporting Local Authorities, Emergency Services, Motoring Organisations, private companies, and members of the public on a national basis.

Due to continued business growth and the award of new contracts, we are seeking an additional Depot Administrator to join our busy team at our Crewe depot. This is a varied and fast-paced role that plays a key part in the smooth day-to-day operation of our site.

The Role

As a Depot Administrator, you will be the first point of contact for customers and stakeholders, providing professional front-of-house support in a busy operational environment. This role requires strong organisational skills, attention to detail, and the ability to communicate confidently, including in challenging situations.

You will work both independently and as part of a small, supportive team to ensure the efficient running of depot operations.

Key Responsibilities

Booking vehicles in and out of internal and external systems

Ensuring correct charges are applied and paperwork matches system records

Processing payments via online portals and over the counter

Performing general administrative duties including data entry, filing, and task coordination

Handling inbound and outbound telephone calls and accurately recording information

Liaising with customers, emergency services, authorities, insurance companies, and colleagues

Supporting the efficient day-to-day operation of the depot

Communicating effectively with drivers and managers

Ensuring all documentation is processed in accordance with company procedures and GDPR requirements

Reconciling daily payments and financial records

Following company policies, procedures, and relevant legislation

What We re Looking For

We are looking for a reliable and motivated individual who thrives in a busy environment and takes pride in delivering excellent customer service.

Skills and Experience

Excellent telephone manner and communication skills

Strong attention to detail and accuracy

Ability to work under pressure and manage competing priorities

Positive attitude and willingness to support team members

Good organisational and problem-solving skills

Strong customer service and interpersonal skills

Commercial awareness and understanding of operational costs

Computer literate with experience using Windows-based applications (full system training provided)

Ability to work both independently and as part of a team

Full, clean driving licence

Ability to pass Police National Vetting (essential requirement)

Stable, full-time employment in a well-established company

Competitive hourly rate

Overtime opportunities

Supportive team environment

Full training on company systems

Opportunity to develop within a growing business

What We Offer