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Call Handler

More Sussex jobs
Recruiter
Skilled Careers
Location
Crawley
Salary
£12.8 - £17 per hour
Contract
Temporary
Work pattern
Full Time
First listed by Ontap
13 October 2026
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Job description

Call Handler Social Housing

Location: Crawley Monday Friday 08 00 £12.80 per hour excluding holiday pay £14.43 per hour including holiday pay £17.00 per hour Umbrella Temp-to-Perm Opportunity

We are currently recruiting for a Call Handler to join a busy repairs and maintenance team within the social housing sector.

This is a great opportunity for someone with strong customer service and communication skills who is confident handling a high volume of calls and enjoys helping customers resolve their queries.

Key Responsibilities:

Handling a high volume of inbound calls from residents and customers
Dealing with repairs and maintenance enquiries
Logging and updating customer information accurately
Booking and arranging repairs appointments
Liaising with residents, operatives and contractors
Handling queries and resolving issues professionally
Providing excellent customer service at all times
Updating internal systems and maintaining accurate records

About You:

Previous Call Handler, Customer Service or Contact Centre experience
Strong communication and telephone skills
Confident dealing with customers and resolving queries
Good administration and organisational skills
Able to work in a busy, fast-paced environment
Previous social housing, repairs or maintenance experience is desirable

What's on Offer:

Monday Friday, 08 00 £12.80 per hour + holiday pay £14.43 per hour including holiday pay £17.00 per hour Umbrella Temp-to-perm opportunity Full-time office-based role Immediate start / interviews available

If you're an experienced Call Handler looking for your next opportunity, apply today!

Apply Now