Ontap Job Search
Updated daily • No sign-up

Internal Sales Representative

More Surrey jobs
Recruiter
OPR Resourcing Specialists
Location
Guildford
Salary
£28,000 - £30,000 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
18 October 2026
Apply Now
Find jobs near you
See current jobs within 20 miles
Search other jobs

Job description

Internal Sales Representative Guildford, Surrey Full-Time - Permanent Office Based

Are you a proactive, customer-focused sales professional who enjoys building relationships and delivering exceptional service? Our client, a successful and growing business within the heating and building products sector, is seeking an Internal Sales Representative to join their friendly and supportive team in Guildford. This is an excellent opportunity for someone with sales support, internal sales, or customer service experience who enjoys working in a fast-paced environment where no two days are the same. You'll play a key role in supporting customers, merchants, installers, and the external sales team while helping drive business growth.

The Role

As an Internal Sales Representative, you will be at the heart of the customer journey, managing enquiries, processing orders, supporting sales activity, and ensuring customers receive an outstanding experience from start to finish.

Sales & Business Development

Act as the first point of contact for customer and trade enquiries
Follow up quotations, sales leads, and promotional campaigns
Support the field sales team in generating and retaining business
Build and maintain strong relationships with customers, merchants, installers, and key accounts
Identify opportunities to upsell and cross-sell products and service

Customer Service & Account Support

Deliver a high level of service across phone and email channels
Resolve customer queries and issues efficiently and professionally
Provide excellent after-sales support and follow-up
Work closely with technical and operational teams to ensure customer satisfaction

Order Processing & Administration

Process customer orders accurately and efficiently
Support promotional activity and pricing initiatives
Manage customer-specific requirements and ensure smooth order fulfilment
Maintain accurate records using CRM and order management systems

Reporting & Coordination

Assist with sales activity reporting and campaign administration
Support internal projects, promotions, and training coordination
Monitor customer trends and provide valuable feedback to the wider business

About You

We're looking for a motivated and organised individual who enjoys building relationships and delivering excellent customer service.

You will ideally have:

Previous experience in an Internal Sales, Sales Support, Customer Service, or Account Coordination role
Experience within a B2 B, distribution, merchant, or trade environment would be advantageous
Strong communication and relationship-building skills
Good commercial awareness and a customer-focused approach
Excellent organisational and administrative abilities
Experience using CRM systems and Microsoft Office applications
The ability to prioritise tasks and work effectively in a busy environment

What's on Offer?

Competitive salary.
22 days holiday, increasing with length of service.
Monday to Friday, 8:00am - 4:30pm (40 hours per week).
Free on-site parking.
Employee benefits scheme.
Private healthcare after two full calendar years of service.
A supportive team environment with opportunities to develop your skills and career.

Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's.

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".

Apply Now