Customer Service Advisor

Recruiter: Huntress
Location: Essex
Salary: £12.71 per hour
Contract: Temporary
Work pattern: Not Specified
First listed by Ontap: 13 October 2026

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Job description

Our client, based on the outskirts of Chelmsford, are seeking a Temporary Customer Service Advisor to join their busy and welcoming team beginning immediately until the end of December 2026.

The days and hours of work are Monday to Friday, working 8 hours per day between 8:00am and 5:00pm. Pay rate is 12.71 per hour, weekly pay.

Please note, due to the location of the site, you must be a driver as it is not accessible by public transport.

Your key responsibilities as a Customer Service Administrator will include:

Responding to incoming customer calls and email enquiries

Accurately updating databases, records and Excel spreadsheets

Preparing and drafting customer correspondence and letters

Monitoring and following up on ticket responses

Preparing and maintaining relevant documentation and supporting the wider team with day-to-day administrative tasks

To be considered for this Customer Service Administrator position, you will need:

Previous experience within an office based customer service or administrative role

Excellent verbal and written communication skills

The ability to manage a busy workload and prioritise effectively

Good working knowledge of Microsoft Office and confidence using IT systems

A proactive and positive approach with the ability to work well as part of a team

A full driving licence and access to your own vehicle due to the location

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

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