French Speaking Customer Service Advisor

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Job description

French Speaking Customer Service Advisor, Manchester City Based.

Monday to Friday, 36.5 hours per week with an early Friday Finish.

£30,000.00 - £32,000.00 DOE

Responsibilities as French Speaking Customer Service Advisor

Manage incoming calls and emails from French speaking customers and Sales Managers

Respond to website and inbox queries professionally and efficiently

Process orders from French speaking countries

Support order processing for other markets during busy periods

Book pallets and parcels via courier systems when required

Collaborate with internal departments on occasional tasks and projects

Essentials as French Speaking Customer Service Advisor

Minimum 3 years experience in an Export/ Customer Service role, with familiarity exporting products

Fluent in French (written and spoken)

Excellent time management and communication skills

Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage

Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking

If you are interested in this role as a French Speaking Customer Service Advisor please apply now!

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.