Account Manager
- Recruiter
- Buchan and London Recruitment
- Location
- Not Specified
- Salary
- £28,000 - £32,000 per year
- Contract
- Permanent
- Work pattern
- Full Time
- First listed by Ontap
- 21 August 2026
Job description
Job description
Desk-Based Account Manager ( based in North London )
Please only apply if you have a strong sales background min 2 years and Telecoms would be preferable
28,000- 32000 Base + Comms + Pension
Main focus: Managing and growing existing customer accounts (phone/email/video).
Key Responsibilities: Account manager and New business
Maintain regular contact with assigned client accounts
Build strong relationships to improve retention
Identify upsell and cross-sell opportunities
Renew contracts and manage pricing discussions
Handle customer queries and resolve issues
Track account performance against targets
Update CRM systems and sales reports
Main Focus
Renewals (SIMs, broadband, hosted VoIP)
Upsell (higher bandwidth, additional users, cyber add-ons)
Reduce churn
Primary Goal:
Retain customers and increase revenue from existing accounts as well as
new business
Focus is on retention + account growth,