Ontap
Ontap Job Search
UK jobs • Updated daily • No signup required

Office Administrator / Administrative Assistant

Recruiter
Hays Collections Ltd
Location
Crawley
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
8 September 2026
Apply Now
Search other jobs

Job description

Job Title: Office Administrator / Administrative Assistant

Location:

Crawley, Surrey

Hours:

Full-time (Monday Friday)

Salary:

Competitive, dependent on experience

About the Company

We are a fast growing B2 B debt recovery agency supporting small and medium-sized companies. We pride ourselves on being transparent, efficient, and supportive to our clients. As we continue to grow, we are looking for a reliable and highly organised Administrator to support the day-to-day running of the business.

Role Overview

The Office Administrator will play a key role in keeping the business running smoothly. This is a varied, hands-on role ideal for someone who enjoys organisation, ownership of tasks, and being a central point of support within a small team.

You will be responsible for administrative duties, internal coordination, and supporting client-facing processes.

Key Responsibilities

Administration & Office Support

Answering and directing phone calls professionally
Maintaining accurate records and internal systems
Filing, document management, and data entry
Diary management and scheduling

Client & Case Support

Assisting with onboarding new clients
Preparing standard documents and correspondence
Updating client records and case progress notes
Liaising with third parties (e.g. clients, partners, service providers)

Finance & General Support

Raising invoices and tracking payments
Supporting directors with ad-hoc administrative tasks
Ensuring internal processes are followed and documented

Skills & Experience Required

Essential

Strong organisational and time-management skills
Excellent written and verbal communication
High attention to detail and accuracy
Confident using Microsoft Office
Ability to manage multiple tasks and prioritise workload
Professional, reliable, and discreet

Desirable (but not essential)

Previous administrative or office-based experience
Experience in professional services, legal, finance, or similar environments
Basic knowledge of invoicing or accounting systems

Personal Attributes

Proactive and self-motivated
Trustworthy and confidential
Willing to learn and take ownership
Friendly, professional, and approachable

What We Offer

Competitive salary
Supportive working environment
Opportunity to grow with the business
Apply Now