CARE COORDINATOR - EAST BARNET - Salary at £27000 - £30000 per year
Full driving licence and own car essential. No Sponsorship available.
Care Coordinator need to join a well established domiciliary and live in care branch that is part of a franchised group. The Care Coordinators role is assisting the Manager in organizing the day-to-day running of the service provided through the policies, training, supervision and guidance provided by the company. The Care Coordinator's responsibility is to support the Manager in achieving the company's Quality Assurance Policy and to assist in marketing services provided by the company and liasing with prospective clients, health professionals and other agencies that provide training and development.
Duties & Responsibilities :
•Providing detailed work schedules for the Carers and providing written and verbal instructions to them
•maintain accurate files and records or clients and care workers
•be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary and residential care services
•be aware to adhere to the Quality Assurance Policy of the of the Company in the provision of services to the clients
•to ensure the telephones are promptly answered and people are spoken to in a polite and respectful manner
•to always maintain the utmost confidentiality and carry out the Company's Confidentiality Policy
•to monitor the the service of the Carers in the field and ensure it meets the quality standards of the Company and CQC requirements
•to keep the Manager informed of any issues / emergencies
•to visit clients and create reviews of the written Care Plans, examine written records of medication administration, finance and daily logs kept by staff as required by the Manager
•to report any financial issues that impact on the overall budget to the Manager
•to assist the Manager with the recruitment, induction, training and supervision of staff
•at the direction of the Manager, carry out spot checks and supervision reviews of staff performance
•to assist the Manager in holding team meetings for Care Workers
•to participate in an out of hours on call roster (field phone calls)
•to be familiar and to uphold all Health and Safety regulations as per the Health & Safety Work Act 1974 and to inform the Manager of any breaches and carry out risk assessments as per direction of the Manager
Skills
•Experience in Care Work and care provision as well as office administration
•Willingness to adhere to health and safety standards
•Functional literacy and numeracy skills
•Good presentation and communication skills
•Understanding of legislation concerning care provision
•Strong Microsoft Office suite and computer literacy
•Dedication and commitment
•Abililty to deal with emergencies and remain calm and display empathy
•Flexible and reliable
•Outstanding communication and interpersonal skills
•Strong ethics
•Full driving licence
Experience needed:
•NQV2 or 3
•experience as a supervisor or senior care worker or other roles within a care providing organisation
Full driving licence and own car essential.