Digital Experience Manager
- Recruiter
- Domino&;s Pizza
- Location
- Manchester
- Contract
- Permanent
- Work pattern
- Not Specified
- First listed by Ontap
- 6 October 2026
Job description
About The Role At Domino's, your skills, ideas and judgement really matter. As our Digital Experience Manager, you'll shape and improve the customer journey across our app, website and Dom Central-powered systems.
From discovering the right deal to completing checkout, you'll help make every interaction intuitive, consistent and high-performing. You'll use customer insight, digital data and experimentation to identify what could work better, then bring Product, UX, Marketing, CRM, Operations and Technology teams together to deliver the change.
Based in Manchester, you'll also manage and develop one direct report, giving them the clarity, coaching and support they need to do great work.
What You'll Bring
You understand how customers behave online and what makes an end-to-end ecommerce journey work. You're comfortable moving between customer insight, commercial priorities and delivery, turning complex findings into clear recommendations that people can act on.
You'll bring:
A degree or professional qualification is not essential for this position.
What You'll Be Doing
You'll connect insight with action. That means understanding where customers encounter friction, working with the right teams to improve the experience and measuring whether the changes have delivered the intended result.
You'll:
You'll also contribute to the wider digital experience strategy, provide clear recommendations to senior stakeholders and help align teams around the improvements that matter most to customers and the business.
How We Will Support You
Bring your flavour, and we'll back your future. This role gives you the space to build your digital expertise, develop your leadership skills and influence work that reaches customers across Domino's digital channels.
Here's what you can expect:
Our employer brand is built around growth, belonging, recognition, wellbeing and giving people space to shape their role with support to succeed.
About The Company
Domino's UK & Ireland
Who are we? A forward-thinking, inclusive world's leading pizza company:
Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch - 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!
Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.
At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!
Our recipe for success? Our DomiDNA:
If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!