Import Coordinator

Recruiter
Reed
Location
Trafford
Salary
£30,000 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
2 October 2026
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Job description

Ocean Import Clerk

Location: Trafford Park, Manchester Salary: Up to £30,000 per annum Job Type: Permanent, Full Time

The Opportunity

An exciting opportunity has arisen for an experienced Ocean Import Clerk to join a well-established international freight forwarding business based in Trafford Park, Manchester.

Working within a busy ocean freight team, you will take responsibility for coordinating import shipments from origin through to final delivery, ensuring customers receive a professional, efficient and proactive service throughout.

This would suit someone with previous ocean imports or freight forwarding experience who is comfortable managing their own shipments and communicating with customers, shipping lines, overseas agents and suppliers.

Key Responsibilities

Managing ocean import shipments from booking through to final delivery
Handling both FCL and LCL import movements
Liaising with shipping lines, overseas agents, hauliers and customers
Tracking shipments and providing customers with regular updates
Preparing and processing relevant import documentation
Coordinating customs clearance requirements
Arranging collections and onward deliveries
Checking shipping documentation and ensuring information is accurate
Managing vessel arrivals, releases and delivery instructions
Monitoring potential delays, demurrage and storage issues
Resolving shipment queries quickly and professionally
Maintaining accurate records on internal freight systems
Building strong relationships with customers and providing a high level of service

About You

We are looking for someone with:

Previous experience within ocean/sea freight imports
Experience gained within a freight forwarding or logistics environment
Good understanding of the end-to-end import process
Knowledge of FCL and LCL shipments
Understanding of import and customs documentation
Strong customer service and communication skills
Good attention to detail and organisational ability
Confidence managing multiple shipments and priorities simultaneously
A proactive approach to problem solving
Ability to work effectively as part of a busy freight forwarding team

What's on Offer?

Salary up to £32,000
Permanent position with an established international freight forwarding business
Trafford Park location
Opportunity to join an experienced and supportive team
Exposure to international customers, suppliers and agents
Genuine opportunity to develop your freight forwarding career

If you are interested in finding out more, please contact Adam Norris at Reed or apply now.

Apply Now