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Lettings Administrator

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Recruiter
Property Personnel
Location
London
Salary
£34,000 per year
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
19 September 2026
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Job description

Are you an experienced Lettings Administrator looking to join one of central London's most prominent estate agents? Then this may be your chance!

Our client is looking for an exceptionally organised and proactive Lettings Administrator to join their team and provide essential administrative support across the lettings process. They strive to provide an exceptional service and continue to achieve excellent levels of business due to their primely located office and enviable reputation in London.

Working as part of a team you will be required to manage and progress the paperwork for new lettings deals from the point of an offer being agreed through to successful move in. You will also be in charge of the day to day lettings administration for the office.

Responsibilities will include:

Managing the administration process from offer accepted through to completion and move-in
Preparing and processing tenancy paperwork and documentation
Liaising with landlords, tenants, contractors and third parties throughout the lettings process
Managing tenancy agreements and ensuring all documentation is accurate and completed on time
Managing referencing, compliance and tenancy progression
Producing and maintaining spreadsheets, reports and tracking documents
Monitoring deadlines and chasing outstanding information proactively
Ensuring all compliance requirements are met before move-in
Assisting with renewals, extensions and general tenancy administration
Keeping property and applicant records accurate and fully up to date
Supporting the lettings negotiators with day-to-day administration
Communicating professionally with landlords and tenants and providing regular updates
Identifying potential issues before they become problems and resolving them quickly.

Personal specification:

At least 1 years' lettings administration experience
ARLA qualified - preferred but not essential
It literate - experience using Reapit and Goodlord would be advantageous
Superb customer service skills
Highly organised and proactive
Positive attitude
Ability to multi-task and handle multiple jobs simultaneously
Well presented

This is a 12-14 month maternity contract starting from early-mid October.

The salary on offer for this role is £34,000. Working hours are Monday to Friday 9am to 6pm.

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