Mobility Claims Paralegal

Recruiter
CRA Consulting
Location
Leeds
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
22 September 2026
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Job description

Role: Mobility Claims Paralegal Location: Leeds City Centre Salary: £25,000 - £32,000 DOE + Bonus & Benefits Working Pattern: Hybrid Working Hours: Full-time, Permanent

The Opportunity

CRA Consulting are working with a leading UK legal and insurance business looking to recruit an experienced RTA Claims Handler or Paralegal into its specialist Mobility Claims team in Leeds.

This is an excellent opportunity for someone with experience handling Road Traffic Accident personal injury claims who enjoys combining technical claims work with delivering a high standard of customer service.

You will manage your own RTA caseload, including claims progressing through the Official Injury Claim (OIC) and Ministry of Justice (MOJ) portals. Depending on experience, this could include both litigated and non-litigated matters.

Alongside a salary of up to £32,000, the position offers a 6% annual bonus opportunity, employer pension contribution of up to 14% and an excellent wider benefits package.

The Role

Joining an established Claims team within the wider Legal Services department, you will help customers progress their RTA claims efficiently and achieve fair outcomes.

The role has a particular focus on claims involving mobility vehicles, with responsibility for files from instruction through to settlement.

Responsibilities include:

Managing your own RTA personal injury caseload
Handling OIC, MOJ and non-portal claims
Managing litigated and non-litigated matters depending on experience
Progressing claims from instruction to settlement
Reviewing liability, medical evidence, quantum and settlement proposals
Obtaining evidence required to progress claims
Liaising with customers, insurers and legal representatives
Explaining legal and technical information clearly to customers
Maintaining accurate case management records
Working towards agreed quality, service and performance standards
Identifying opportunities to improve processes and customer experience

This is a customer-focused position, so you will need to combine good technical RTA knowledge with excellent communication and client-care skills.

What Are They Looking For?

I am keen to speak with candidates currently working as an RTA Claims Handler, OIC/MOJ Claims Handler, RTA Paralegal, Personal Injury Fee Earner, RTA Litigator, Claims Negotiator or Litigation Executive.

Ideally, you will have:

Previous RTA personal injury claims experience
Knowledge of the OIC and/or MOJ portal
Experience managing your own caseload
Understanding of liability, quantum and medical evidence
Strong communication and client-care skills
Good organisation and file-management abilities
Ability to manage competing deadlines
Experience working towards quality or performance targets

Litigation experience would be advantageous but isn't essential for every appointment.

If you meet most, but not all, of the criteria, I would still be interested in speaking with you.

Salary & Benefits

The package is particularly strong and includes:

£25,000 - £32,000 salary DOE
6% annual bonus opportunity
Employer pension contribution of up to 14%, depending on your contribution
25 days' holiday plus bank holidays
Option to buy or sell up to five days' holiday
Employer-funded private medical benefit
Up to 40% discount on company insurance products
Additional retailer discounts
Up to £1,200 of free shares annually through the Matching Share Plan
Save As You Earn share scheme
Three paid volunteering days each year
Parental and carer's leave policies
Flexible benefits including cycle to work
Wellbeing support and resources
High-quality IT equipment
Part-time and job-share applications considered

Hybrid Working

The business operates a smart-working model combining home working with time alongside colleagues in Leeds.

Most employees are expected to spend at least 50% of their working time in the office each week, with flexibility around hours, part-time arrangements and job shares open to discussion.

The Business

Our client is a major UK legal and insurance business with an established customer base and strong reputation.

The organisation continues to invest in its people, technology and customer service and, due to increasing work volumes, is expanding its Leeds claims operation.

For somebody looking for stability, excellent benefits and the opportunity to develop their RTA claims career within a recognised national organisation, this is well worth exploring.

About CRA Consulting

CRA Consulting are specialist legal recruiters working with law firms, legal services providers and in-house legal teams across the UK.

We recruit from support and paralegal level through to solicitors, directors, partners and board-level appointments.

We take the time to understand your experience and career plans before introducing you to an employer.

How to Apply

If you are interested, apply through the advert or contact Rob Addy at CRA Consulting on for a confidential conversation.

To view our other legal opportunities, visit .

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