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Service Advisor

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Recruiter
Pembrook Resourcing
Location
Staines
Salary
£30,000 - £34,500 per year
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
21 September 2026
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Job description

SERVICE ADVISOR

STAINES £30,000-£34,500 BASIC + £30 PER SERVICE PLAN 33 DAYS ANNUAL LEAVE MONDAY-FRIDAY CAREER PROGRESSION

A GREAT OPPORTUNITY FOR AN EXPERIENCED SERVICE ADVISOR

Looking for a Monday-Friday Service Advisor role with a strong basic salary, additional earning potential and a great benefits package?

This Staines opportunity offers a £30,000-£34,500 basic salary, £30 for every service plan sold, 33 days annual leave and genuine opportunities to develop your career within a busy automotive environment.

THE OPPORTUNITY

You'll be joining an established Aftersales team where you'll play a key role in delivering a smooth and professional customer journey, from booking vehicles in through to completion and collection.

With Monday-Friday working, a strong benefits package and career progression available, this is a great opportunity for an experienced Service Advisor looking for their next move.

THE ROLE

Manage customer bookings and vehicle drop-offs
Liaise closely with the workshop and technicians
Keep customers updated throughout the repair process
Prepare job cards, estimates and invoices
Discuss servicing, maintenance and repair requirements with customers
Recommend additional products and service plans where appropriate
Ensure customers receive clear, accurate and professional communication
Build strong, long-term customer relationships
Help deliver a consistently high level of customer service

WHAT WE'RE LOOKING FOR

You'll need:

Previous experience as an Automotive Service Advisor
Strong customer service and communication skills
Confidence discussing vehicle repairs and costs with customers
Good understanding of Aftersales and workshop processes
Ability to manage multiple customers and priorities
A professional, organised and customer-focused approach

It would be great if you also have:

Main dealership experience
Experience selling service plans or additional products
Experience working within a busy workshop environment
A genuine ambition to progress within Aftersales

THE PEMBROOK DIFFERENCE

At Pembrook, we keep recruitment smooth, straightforward and honest. We'll give you a clear overview of the role, package and opportunity before anything moves forward.

If your experience looks right for the role, we'll speak with you properly, understand what you're looking for and make sure the opportunity works for you before putting you forward.

INTERESTED?

If you're an experienced Service Advisor looking for a Monday-Friday opportunity in Dagenham with strong earning potential and career progression, we'd love to hear from you.

Apply today or get in touch with the Pembrook team for a confidential conversation.

Apply Now