Young People Support Worker

Young People Support Worker

We are seeking a resilient and compassionate Support Worker to help young people overcome homelessness and move towards brighter, independent futures.

Salary: £26,436 per annum Location: South Tyneside Hours: 37.5 hours per week Contract: Permanent, full time Closing date: 27 September 2026

About the role

No two days will be the same in this rewarding role. As a Young People Support Worker, you will help young people experiencing homelessness or housing instability to build their confidence, develop practical skills and achieve greater independence.

You will manage a caseload of young people who need homelessness prevention or pre-tenancy support, developing personalised plans that help them secure accommodation and improve their wellbeing. By building trusting relationships and taking a creative approach to engagement, you will help each young person identify their strengths, overcome barriers and work towards their goals.

Your key responsibilities will include:

Managing a caseload and delivering tailored, outcome-focused support

Completing risk assessments and developing effective support plans

Providing homelessness prevention and pre-tenancy support

Delivering drop-in and planned sessions at the community hub and other local venues

Supporting young people to access education, training, employment and volunteering opportunities

Working with statutory services and partner agencies to provide coordinated support

Maintaining safeguarding, professional boundaries and accurate records

Completing health and safety checks and reporting concerns

Supporting and supervising volunteers who contribute to the service

The role will involve lone working and responding calmly and professionally to challenging situations.

About you

You will be passionate about helping young people create positive change and able to build effective relationships with individuals who may be facing significant challenges.

You will bring:

Experience of completing risk assessments and support plans

A clear understanding of safeguarding requirements and procedures

The ability to engage young people creatively and sustain positive working relationships

Confidence working independently and managing challenging situations

Good literacy, numeracy and IT skills

Strong professional boundaries and personal integrity

An effective and collaborative approach to partnership working

A flexible and responsive approach to meeting the needs of the service

A commitment to equality, diversity, dignity and respect

About Depaul UK

Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.

Joining Depaul UK means becoming part of an inclusive organisation where every achievement matters. You will receive tailored training and development, 26 days' annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and a range of retail and lifestyle discounts.

Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.

Other roles you may have experience of could include Youth Support Worker, Homelessness Support Worker, Housing Support Worker, Key Worker, Project Worker, Tenancy Support Worker, Community Support Worker or Young Person's Support Worker.

Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.