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Credit Controller

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Recruiter
Talent Finance Ltd
Location
Dorset
Salary
£25,000 - £32,000 per annum
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
22 September 2026
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Job description

Credit Controller £25,000 - £32,000 Poole, Dorset Permanent Fully Onsite

Talent Finance are partnering with an established and growing UK manufacturing business to recruit an experienced Credit Controller on a permanent basis.

This is a hands on Credit Control position with a real focus on cash collection, reducing aged debt and taking ownership of customer accounts.

We're looking for someone who isn't afraid to pick up the phone, can build strong relationships with customers and is confident having firm but professional conversations when payments become overdue.

This isn't a role for someone who simply sends statements and waits for payment. The successful candidate will proactively manage their ledger, understand why invoices haven't been paid and drive outstanding balances through to resolution.

The Role

You'll take ownership of a portfolio of customer accounts and be responsible for proactively managing collections and aged debt.

Key responsibilities will include:

Proactively chasing outstanding and overdue debt by telephone and email
Managing a busy portfolio of customer accounts
Monitoring aged debt and prioritising accounts requiring action
Driving cash collection and reducing overdue balances
Building strong relationships with customers while maintaining a professional approach to collection
Investigating reasons for non payment and resolving outstanding queries
Working closely with internal teams to remove issues preventing payment
Escalating problematic or significantly overdue accounts where required
Agreeing and monitoring payment arrangements
Maintaining accurate notes and records across customer accounts
Supporting account reconciliations and cash allocation where required
Producing aged debt and collections reporting
Supporting month end Credit Control processes
Identifying opportunities to improve collections processes and controls

About You

We're looking for an experienced Credit Controller who genuinely enjoys collections and is comfortable taking responsibility for their own ledger.

You'll ideally have:

Strong previous Credit Control experience
A proven track record of collecting overdue debt
Experience managing a busy customer ledger
Confidence picking up the phone and proactively chasing payment
The ability to have difficult conversations while maintaining strong customer relationships
Good understanding of aged debt and collections reporting
Strong investigation and query resolution skills
Excellent organisation and attention to detail
Confidence working with stakeholders across a business
A proactive and persistent approach to collections
Experience using a large ERP system, with Microsoft Dynamics 365 advantageous

Experience within manufacturing, engineering, distribution or another fast paced environment would be particularly useful, although isn't essential.

Most importantly, we're looking for someone who will take ownership, be proactive and drive collections.

The Package

Salary: £25,000 - £32,000 per annum

Contract: Permanent

Location: Poole, Dorset, fully onsite

Hours: 40 hours per week, Monday to Friday, 8:00am to 4:30pm

Holiday: 33 days including bank holidays

This is a great opportunity for an experienced Credit Controller looking for a permanent role where they can take real ownership of their ledger and make a visible impact on cash collection and aged debt.

Interested? Apply today or get in touch with Victoria at Talent Finance for a confidential conversation.

Talent Finance is committed to promoting Equality, Diversity and Inclusion in the workplace. All applications are reviewed on merit, and we welcome candidates from all backgrounds.

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