Digital Communications Coordinator

Recruiter
Surrey Coalition of Disabled People
Location
Surrey
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
11 September 2026
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Job description

Who we are?

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Introduction to the role

The Digital Communications Coordinator will coordinate the digital communications for Surrey Coalition of Disabled People as well as the projects/networks that we coordinate such as The Independent Mental Health Network (IMHN).

Purpose of the role

To lead on the coordination, design and delivery of vibrant and engaging communications for The Coalition.

We want to expand our reach and increase our engagement.

You will help us to achieve this:

Through building our existing social media channels as well as researching/implementing new channels
Keeping The Coalition website updated with fresh and engaging content
Developing marketing materials for our events/social activities and services/projects
Being the expert in digital accessibility

Main responsibilities

Craft/develop content for the Coalition's social media channels including You Tube and the website
Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation's activities
Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics
Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement
Keep the website updated - including making changes to pages as well as building new ones
To ensure that our communications are available in a wide range of formats that meets the accessibility needs of our membership
Working with the wider staff and volunteer team, to identify and generate compelling case studies and examples of our work
To be the brand guardian for the organisation
To develop the knowledge of the staff team around effective communications, and contribute to team training and development
To develop Coalition News, our quarterly Newsletter
To attend member events to capture content for communications across all channels
To support fundraising with developing appropriate content for funding applications and reporting
Help develop and implement a 3 year communications and marketing strategy for the charity
Draft press releases as required and liaise with members, staff and journalists to organise coverage.

We are looking for someone with:

Outstanding organisation and planning skills (E)
Excellent written communication skills and experience with copywriting for social media platforms (E)
Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)
Experience of editing web pages and building web pages (E)
Able to analyse and evaluate reports from social media activity (E)
A high degree of self-motivation and able to work on own initiative (E)
A creative flair, ideas and understanding of current media trends, identifying opportunities etc. (E)
Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful).

What we offer you:

Flexible working hours
Induction training and support
On-going training and development and the opportunity to complete accredited training
27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service
Access to our Employee Assistance Programme
Company Pension Plan
Equipment (laptop and mobile phone)
Pre-agreed expenses
A great team and the opportunity to really make a difference!
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