Ontap
Ontap Job Search
UK jobs • Updated daily • No signup required

HR Operations Administrator

Recruiter
Gray Recruitment Specialists
Location
London
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
9 September 2026
Apply Now
Search other jobs

Job description

Are you the person who gets satisfaction from clearing the inbox, solving the query, completing the paperwork and knowing everything has actually been finished?

We are looking for a bright, organised and resourceful HR Operations Administrator to join a busy HR team.

This role is all about keeping things moving.

A significant part of your day will involve managing the HR mailbox, responding to straightforward employee queries, finding information, signposting people to the right place and making sure requests do not disappear into the system.

What will you be doing?

Your responsibilities will include:

Managing and responding to queries through the HR mailbox
Providing first-line HR information to employees
Signposting more complex queries to the appropriate colleague
Preparing routine HR documentation
Supporting starters, leavers and contractual changes
Maintaining accurate employee records
Supporting absence and probation processes
Liaising with payroll and HR colleagues
Tracking actions and deadlines
Updating HR systems
Researching answers when information is not immediately available
Making sure queries and tasks are followed through to completion

The organisation uses Unit 4 ERPx, so experience of Unit 4 would be a real bonus, although it is certainly not essential.

The person we are looking for

You do not need to know everything.

What matters is what you do when you do not know the answer.

Do you sit and wait for someone to tell you, or do you look at the policy, check the system, find the right person, ask the question and get the issue resolved?

We want the latter.

You will need:

Previous HR administration or HR operations experience
Excellent organisation and attention to detail
Confidence dealing with employees and colleagues
Strong written communication skills
Good general HR knowledge
The ability to work quickly without sacrificing accuracy
Confidence using and learning HR systems
Initiative and common sense
The ability to prioritise a busy workload
A strong sense of personal responsibility for deadlines

Most importantly, you will be someone who finishes things.

If you say you will get something done, you get it done. If there is a problem, you raise it. If you do not know something, you find out.

Who could this suit?

Perhaps you are an experienced HR Administrator or HR Coordinator who genuinely enjoys operational HR and is not chasing the next management title.

Alternatively, you may be earlier in your HR career but exceptionally capable, quick to learn and confident working independently.

Either could work.

What matters most is that you are proactive, reliable, responsive and comfortable working in a busy environment where you will need to use your own initiative.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Apply Now