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Customer Services Coordinator

Recruiter
Reed
Location
Hungerford
Salary
£26,000 - £27,000 per year
Contract
Permanent
Work pattern
Full Time
Working arrangement
Up to 2 days from home
First listed by Ontap
8 September 2026
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Job description

Customer Care Coordinator

Hungerford, Berkshire

£26,000 - £27,000 per annum

Hybrid Working Available (2 days WFH after training)

12-Months temp

Full-Time

An exciting opportunity has arisen for a Customer Care Coordinator to join a successful and well-established organisation based in Hungerford on a 12-month temporary contract

This role is ideal for an organised, customer-focused professional who enjoys working in a fast-paced environment and takes pride in delivering excellent service.

The Role

As a Customer Care Coordinator, you will play a key role in supporting customers and ensuring all enquiries are handled efficiently and professionally. You will be liaising with customers, contractors, and internal departments, coordinating activities and providing administrative support to ensure a smooth customer journey.

Key Responsibilities

Managing customer enquiries via telephone and email
Coordinating and scheduling appointments and visits
Liaising with internal teams and external contractors
Updating and maintaining customer records and databases
Monitoring progress of customer issues through to resolution
Providing general administrative support to the Customer Care team
Ensuring excellent customer service is delivered at all times

About You

The successful candidate will have:

Previous administration, coordination, or customer service experience
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
The ability to multitask and manage a busy workload
Confidence using Microsoft Office and internal systems
A proactive and positive approach to work
Strong problem-solving skills and commitment to customer satisfaction

What's on Offer?

Salary of £26,000 - £27,000

Hybrid working (up to 2 days from home once fully trained)

Friendly and supportive team environment

Full-time hours:

Monday to Thursday: 8:30am - 5:00pm
Friday: 8:30am - 4:30pm

Immediate opportunity to join a respected and successful business

Start Date: Mid to Late September

If you are a highly organised administrator or coordinator looking for a fantastic fixed-term opportunity in Hungerford, we'd love to hear from you.

Apply Now