Private Clinic Receptionist

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station.

This is far more than a traditional reception role. It is a position suited to an individual accustomed to operating within ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The roles offers salary of up to £30k however candidates with previous private medical experience will be paid up to £32k. The role operates on Monday - Friday (8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm) basis with some overtime required at times to coordinate emergency appointments.

We are seeking a candidate from a high net worth, luxury-led or very client focused background . Some previous office experience is essential, and candidates must also demonstrate a career history within one or more of the following environments:

Five-star or ultra-luxury hotels

Private members' clubs

Luxury fashion houses or flagship boutiques

UHNW private household or private PA roles

Any high-end concierge or bespoke client services

This role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients.

The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care.

The Role

As a key ambassador for the clinic, you will:

Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint

Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists

Provide refined, articulate and highly professional communication across all channels - in person, by telephone and via email

Manage up to consultant clinic diaries with precision and discretion

Process payments confidentially and respond to sensitive patient treatment enquiries

Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services

Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times

Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm