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Customer Support & Operations Coordinator

Recruiter
Katie Bard & Angela Mortimer Plc
Location
London
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
8 September 2026
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Job description

We're looking for a friendly, organised and customer-focused person to join a busy team in a Customer Support & Operations role.

This is a great opportunity for someone who enjoys speaking with customers, keeping things organised and making sure everything runs smoothly behind the scenes. Previous experience in this exact type of role isn't essential - experience within a customer service role with a positive, can-do attitude is just as important.

What you'll be doing

Reviewing and processing customer survey information
Communicating with customers via intercom chat.
Helping customers with queries and providing a great level of service
Booking and coordinating dates for clients.
Completing general data entry and administrative tasks.
Keeping customer information and records accurate and up to date.

About you

Immediately available
Must be available to stay in the role for a minimum of 3 months.
Previous customer service experience is highly desirable.
Previous operations or administrative experience is a bonus, but not essential.

Full training will be provided on the systems and processes.

With offices in the heart of Central London, this role offers a vibrant working environment that combines ambition with both a friendly and sociable culture!

If this role sounds like something you would be interested in or you have any queries about the role contact on Abagail on 020_7287_7788.

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