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Ecommerce & Trading Assistant

Recruiter
Helen and Douglas House
Location
Oxfordshire
Salary
£25,087 per annum
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
3 September 2026
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Job description

Ecommerce & Trading Assistant

We're looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people, and wants to help raise vital funds for Helen & Douglas House.

You'll be involved in everything from sourcing new goods/bought in goods and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience, on ecommerce platforms like eBay.

Key Responsibilities:

Product Sourcing, Preparation & Listing
Assist in sourcing new goods
Prepare items for listing including photographing stock
Support with writing accurate and appealing product descriptions
Stock Management
Accept and check deliveries of donated and new goods
Barcode and organise stock
Pick and pack items for dispatch
Logistics & Coordination
Liaise with the logistics team to ensure timely dispatch and delivery
Help maintain accurate stock records and inventory systems
Team Support
Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shops
Contribute ideas to improve efficiency and customer experience

Skills & Experience:

Strong attention to detail and organisational skills
Experience with ecommerce platforms - eBay and/or other resale platforms
Experience of the circular economy/sustainable fashion/second hand market
Experience in buying or visual merchandising, customer service experience
Good written communication and basic photography skills.
Ability to work independently and as part of a team.
Passion for retail, charity work, and creative storytelling.

Ready to bring your skills to a role that matters? apply now

Job details:

Hours: 37.5 hours per week
Location: Oxford (OX4 6 JS)
Salary: £25,087 per annum
Closing date: 11st September 2026 at 12 noon

We reserve the right to close the advert at any time should we receive sufficient applications, therefore weencourageapplicants to apply as soon as possible.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Apply Now