Claims Handler - Household

Claims Handler - Insurance Bolton £24,479 - £30,000 Mon-Fri, 35 hours Full training

Good at customer service and want a career rather than another front-line job?

We're recruiting a Trainee Claims Handler for an established general insurer just outside Bolton. You'll join as a Customer Service Advisor and be trained and developed into a full Claims Handler, managing household property claims from first notification through to settlement.

No insurance experience needed. This is a genuine trainee claims handler route - structured training, funded qualifications, and a clear path into a technical insurance career. What you need is a solid customer service background and the willingness to learn the claims side properly.

What the job becomes

Once you're trained, as a Claims Handler you'll:

This isn't a scripted contact centre seat. You take ownership of claims and build real technical knowledge over time.

What you'll need

You don't need previous insurance experience. Your customer service approach and appetite to learn are what matter.

What's on offer

The honest bit

It's on site in Bolton, five days a week, and the first few months are a genuine learning curve - you'll be studying alongside the day job. The trade is a funded professional qualification and a career that doesn't cap out at advisor level. If you want to move beyond entry-level customer service and build something, this is the seat.

Apply now and we'll come back to you to talk it through properly - including who the employer is and what the training actually looks like.