Administration Assistant - Farringdon - £30,000 - £35,000 DOE
Our client, a well-established property investment and asset management company, is seeking a highly organised, proactive and commercially minded Administration Assistant to support the day-to-day operations and assist with the administration of their residential lettings and property management portfolio.
This is a varied role suited to someone who enjoys working in a busy environment and has excellent attention to detail. The successful candidate will work closely with the Property Manager and Director in assisting with tenants and contractors etc.
Key Responsibilities:
•Accounts & Rent Administration: Verify and reconcile rental payments, identify outstanding balances and assist with maintaining accurate property and tenant financial records.
•Service Charges & Ground Rents: Monitor service charge and ground rent payments across the portfolio, follow up on outstanding amounts and help ensure payments are made within the required timeframes.
•Telephone & Enquiries: Manage incoming calls and general enquiries in a professional and courteous manner, taking accurate messages and directing enquiries to the appropriate person.
•Tenant & Contractor Liaison: Communicate with tenants, contractors and suppliers regarding general property-related queries and maintenance issues.
•Office Administration: Organise and maintain accurate filing systems, documents, contracts, correspondence, and property records both electronically and physically.
•Scheduling & Coordination: Assist with arranging appointments, meetings, property inspections, viewings, contractor visits etc.
•Property Support: Assist the Property Manager and Director with the day-to-day administration of the property portfolio, including coordinating access, arranging inspections and viewings and following up on outstanding property-related matters.
•Property Inspections & Viewings: Conduct property inspections and viewings when required, ensuring properties are presented appropriately.
•Social Media: Assist with managing the company's social media accounts
•Mail & Couriers: Manage incoming and outgoing post, distribute correspondence internally
•General Office Support: Provide wider administrative support to the team and take responsibility for ad hoc tasks and projects to help maintain an efficient and well-organised office environment.
Qualifications & Experience
•Must have at least 2 years' experience in the property sector
•Bookkeeping experience is preferred
•Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications
•Experience with QuickBooks or similar accounting software is desirable
•Excellent organisational skills with the ability to prioritise tasks effectively
•Fast and accurate typing skills with attention to detail
•Good communication skills, both written and verbal, demonstrating professional phone etiquette
•Data entry experience with high accuracy levels
•Ability to work independently as well as part of a team in a busy environment
•Previous clerical experience is advantageous but not essential for highly motivated candidates
Salary: £30,000 - £35,000 DOE Working Hours: Monday to Friday 9am - 5pm, Office Based
If you are a proactive individual looking for a new role, please contact Anisha on the Business Support team at Dove & Hawk Property Recruitment.
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