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Membership Administrator

Recruiter
Office Angels
Location
London
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
24 August 2026
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Job description

Membership Administrator

Remote £14.80ph Temporary Contract: 3-4 Weeks Initially (Potential Extension) 7-Hour Working Day Core Hours 10am-4pm Start Date: Monday 24 August

We're looking for a Membership Administrator to provide vital support to a busy membership team during a period of absence. This is a fantastic opportunity to join an organisation making a real difference within the charity and not-for-profit sector.

What You'll Be Doing

Providing first-line support to members via shared inboxes
Responding to enquiries professionally and efficiently
Triaging communications and directing requests appropriately
Maintaining accurate membership records within the CRM system (full training provided)
Supporting member onboarding and managing user access to member-facing platforms
Identifying and escalating system or account issues where required
Carrying out data cleansing and record maintenance activities
Assisting with research and administrative projects to support membership services

What We're Looking For

Previous administration or customer service experience
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
Good Microsoft Office and Excel skills
Highly organised and confident working with data
Experience working within a charity, membership body, or not-for-profit organisation (desirable)
Awareness or understanding of the voluntary sector (desirable)
Someone who enjoys collaborating within a remote team
Is proactive, trustworthy and approachable
Shares a commitment to the organisation's values
Can be flexible when additional support is needed

What's On Offer?

Fully remote working Immediate start opportunity Full training provided The chance to support a respected membership organisation Potential contract extension beyond the initial 3-4 weeks

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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