Turn rough notes into actions
Ask AI to pull out decisions, actions, owners and deadlines from untidy meeting notes.
Try: “Turn these notes into four headings: Decisions, Actions, Owner and Deadline. Flag anything unclear rather than guessing.”
Ontap AI tips
Practical AI help for everyday work
AI's immediate value is practical: useful work, less theatre. Think of it as a very fast, enthusiastic—but inexperienced—assistant.
Four useful places to start
Copy a prompt, replace the general wording with your own information, and treat the result as a first draft—not a finished answer.
Draft a clearer email
Give it the facts, the audience and the tone you want. Then check and personalise the draft.
Try: “Draft a friendly, professional email using these facts. Keep it under 150 words and finish with a clear next step.”
Simplify a document
Use AI to make instructions or information easier to scan without losing important details.
Try: “Rewrite this in plain English. Use short sentences and bullets where helpful. Keep every date, amount and required action unchanged.”
Improve a customer reply
Ask for a calm, helpful first draft that acknowledges the issue and explains what happens next.
Try: “Improve this customer reply. Make it calm and helpful, avoid blame, and state clearly what we can do next. Do not invent a promise.”
You stay in charge
AI can do some of the digging, but you decide where to dig, how deep to go—and whether a hole needs digging at all. If it starts in the wrong place, stop it, correct its assumptions and point it in the right direction.
Keep information safe
Never paste personal, sensitive or confidential information into a public AI tool. Follow your employer's policy, check facts, and read every draft before you use or send it.
Looking for your next role?
Browse current admin, customer-service and office-support vacancies—no signup required.
Browse current jobs →